Resilience is becoming one of the loudest clarion calls across our lives: no longer just an application restricted to times of extreme trauma or crisis or the specialist domain of the armed forces, resilience now is being heralded as the must-have capability for us all. It has suddenly become the leading capability for our professional survival as much as it is for the ongoing survival of the organisations we work for. It is being handed back to us as the new first and increasingly only response to any problems we might be facing in our relationships, our mental health and now, too, our physical health, spanning out across our lives into our how we are expected to make and upkeep our families, our careers, our communities, our cities and our societies.
I have real concerns about this. I am a long and passionate advocate for self-centred learning and have long championed the principle that the more choices and possibilities for doing things differently that we can find for ourselves, the greater will be the reach, range and positive effects we will achieve. And this principle lies at the heart of all that 21st century intelligence is giving us about how to build our happiness – and its armour-plated twin, resilience.
But I worry that resilience is quickly and too unquestioningly becoming the new panacea for our times, a polished pretender to a final solution and a caveat to deflect any serious challenge to policies and programmes, leadership and governance, that leave people unequally equipped to grow and progress beyond the limitations of their circumstances, and silenced by the new rhetoric that tells us that our own happiness – and our resilient ability to bounce back from any misfortunes we may encounter – is entirely within our own gift.
I know about the immense and literally life-changing power of resilience and its ignition switch, optimism, from the research and testimonials of dozens of people who have done just this, and even come through their torture, trauma, loss, imprisonment, disability, illness and pain somehow stronger and feeling finer than they thought themselves to have been before their ordeal. And I know about this from watching people I love face up to and get beyond life-threatening illness, drawing real strength, courage, presence, stamina and renewed life-force through their skilful and disciplined resilience and optimism.
And yet, and yet, and yet…
Perhaps we need to remember extra well that resilience, as an armour plating to help us to withstand the ‘slings and arrows of outrageous fortune’ does not stand in for, even less replace, the human being it protects. Resilience, like armour, is what we suit up in to face hard, threatening and unusual circumstances. It has to be made, fitted and worn in. It has to be contoured to our special and particular selves and fit us well and comfortably enough to assist us to be our finest selves when we most need to be. It must not, should not and cannot be our default, our everyday wear, our always on and in mode. That would cripple us.
Happiness is an aspiration – a never-to-be-finally-arrived-at complex mix of ways of being and thinking and acting that we can constantly be leaning and lifting towards, and that replenishes as it polishes as it extends as it enriches and refuels us. And happiness helps to forge and fit and finesse our resilience capabilities for when we might need them.
Resilience is for the tough times. We will all face them, but for most of us these will be exceptional times.
Unless we start to allow ourselves to believe that resilience – especially in a narrowly defined ‘toughening up’ sense – is a universal everyday normal requirement, as much as is the requirement for most of us to have to work, to pay our taxes, to obey our laws and to bring no harm upon our neighbours.
So yes, let us all learn – and keep learning – new and better ways to become more resilient. And let us all, too, look first to ourselves for what we might each do to expand our options and amplify our sense of control and influence over the circumstances and challenges we find ourselves facing. But let us make sure we don’t stop there and assume that this is all that should be needed to make a good life, a good world. Especially now for the times that are coming to us in consequence of the world we have made for ourselves.
Do we need policies to reduce inequality, or should we simply allow economic growth to do so? This is the question posed by a recent paper by Andrew Clark and colleagues. They find that, in the UK and elsewhere, economic growth reduces inequality of happiness.
This isn’t simply because it reduces the amount of abject misery. Growth also reduces the number of people who say they are very happy. This might be because wealth increases our options and hence the opportunity cost of our preferred choice. For example, work isn’t too bad if it gets you out of a joyless slum, but it can be a misery if it keeps you off the golf course or guitar.
This finding is awkward for the left. If we believe that what matters most is people’s well-being, it suggests that the most important inequality should be addressed not by redistribution by simply by promoting growth.
So, what answers might the left have to this? I can think of three:
1. Policies to promote growth require redistribution, to the extent that wealth inequalities are an obstacle to growth. This is the thinking behind wage–led growth and the asset redistribution ideas of Sam Bowles.
2. If people adapt their desires to their circumstances, or if other cognitives biases reconcile them to inequality, they might be content with injustice, but this would not necessarily legitimate the system: we would consider slavery wrong even if all slaves were content. As Amartya Sen said:
Consider a very deprived person who is poor, exploited, overworked, and ill, but who has been made satisfied with his lot by social conditioning (through, say, religion, or political propaganda, or cultural pressure). Can we possibly believe that he is doing well just because he is happy and satisfied? (The Standard of Living lecture, 1785 (pdf), p12)
Personally, I think these are good answers. But Clark’s paper should force leftists to think more about why inequality matters.
We know that inequality is one of the greatest destroyers of happiness. We are also starting to realise better that it cuts away at trust between people, something which is becoming increasingly vital as more and more of us across the planet come together to live in cities. And in a work context, too, perceived inequality is one of the fastest and most virulent ways that unhappiness and disengagement takes root, calcifies and becomes embedded.
We all need to know that my resilience is self-contained, where I can be resilient without any need for you to be resilient too. Whereas my happiness is only possible if and when you are happy too, and anything I do to make you happier automatically makes me happier too. Resilience draws from others but is mostly self-sufficient, whereas happiness depends upon a virtual reciprocity and co-creative interdependence.
So yes, let us all learn, and learn to help others to learn, to build the capabilities of resilience. But let this be our back-up only, our ready-when-we-have-to get-out-of-trouble special clothes. Much much more than this, let us keep learning and aspiring and stretching and wondering and imagining our own and each other’s greater happiness
For the rest of this post I have gathered an array of what seem to me to be genuinely helpful ideas and approaches for shaping and shining up our own and others around us resilience.
I hope you find something here you can use too.
By Sarah Rainey
The latest self-improvement technique is finding favour with everyone from anxious adolescents to stressed executives
First, there was mindfulness – a brain-training technique aimed at achieving mental clarity – which came to the fore in 2011. Fast-forward three years and it’s being taught at organisations as diverse as Google, AOL, Transport for London, Astra Zeneca and the Home Office, with high-profile users such as Bill Clinton extolling its benefits. Next, the great and good took up “transformational breathing”, a US craze that arrived on our shores last year to teach us how best to use our lungs.
But already there’s a new technique in town – and it’s fast-becoming the buzz word of 2014.
“Emotional resilience” is more hard-hitting than many of the other methods promising to keep us cool, calm and collected. Originally developed to help victims of natural disasters and massacres cope with catastrophe, it’s reached our shores and is slowly infiltrating offices, schools and communities.
Ten ways to build your emotional resilience
– See crises as challenges to overcome; not insurmountable problems
– Surround yourself with a supportive network of friends and family
– Accept that change is part of life, not a disaster
– Take control and be decisive in difficult situations
– Nurture a positive view of yourself – don’t talk yourself down or focus on flaws
– Look for opportunities to improve yourself: a new challenge, social situation or interest outside work. Set goals and plan ways to reach them
– Keep things in perspective: learn from your mistakes and think long-term
– Practise optimism and actively seek the good side of a bad situation
– Practise emotional awareness: can you identify what you are feeling and why?
– Look after yourself, through healthy eating, exercise, sleep and relaxation.
Some people seem to cope with change better than others, even though change is inevitable. Change is happening all the time. The ancient Chinese book of philosophy and guidance, The I Ching is known as ‘The Book of Change(s)’, recognizing that we are living in a state of potentiality. How we cope with change and how we bounce back is largely down to perception. Change can be a threat, an opportunity or a time for reflection.
Black and white categories and cognitive-economy
We make sense of the world, mainly through selective attention and simplification. We wouldn’t be able to cope if we had to process every bit of information that comes our way, so we run a sort of cognitive economy filter. One of the way we simplify is to carve the world up into black and white categories, just like those TV barristers who demand yes or no answers to their questions. These black and white categories are really a model of the world than an accurate representation of the world. …Seeing confidence as an ‘either-or’, ‘have-or-have-not’ state is not very useful. Often there is a lot to be gained by considering the grey area, the excluded middle. This is often where real-life is live and where we can find solutions.
In/tolerance of Uncertainty
…As with all aspects of psychology, the human experience inhabits a spectrum of difference. We all need structure to varying degrees, that same with our tolerance for ambiguity or uncertainty. Those who are more tolerant fare better in times of change. It’s tempting to use the ‘that’s just the way I am’ card, but it is possible to work our tolerances. We can adapt to change by changing our attitudes and perceptions.
Competing Needs: Novelty versus familiarity
If you’ve ever attended a training course, chances are you’ve encountered Maslow’s Hierarchy of Needs pyramid. After our biological needs have been satisfied, one of the fundamental needs is our need for security. A key aspect of security is that things are familiar and predictable. However, just to mix things up, if you’ve ever observed a baby or a toddler you’ll know that they are drawn to new things. This doesn’t change as we age. Throughout our lives we balance novelty and familiarity. Often they are at odds with one another. We do a kind of mental accounting to assess whether we should play it safe and stick with what we know or take a chance.
The buffering effect of Psychological Hardiness
When I was writing and researching Unlock Your Confidence, I happened upon the concept of psychological hardiness (like resilience) and how it provides a buffering effect for health and well-being when dealing with stressful life changes and times of uncertainty. Much of the research was carried out with people in stressful jobs, such front-line services fire-fighters and people in the military. Three key attitudes were found that help some people cope with uncertainty and change better than others. These are the three Cs of:commitment, control and challenge.
- Commitment is the attitude of taking a genuine interest in other people and having curiosity about the world and getting involved with people and activities. The opposite of commitment is alienation, which involves cutting yourself off and distancing yourself from other people.
- Control is the tendency to hold the attitude that control is something that comes from the inside and act as if you can influence the events taking place around you by your own efforts. It is The opposite of control is powerlessness which includes the perception that your life is controlled by external forces (fate, government) and that you do not have the means or capabilities to meet your goals. Our sense of control is often based on perception and not objective facts.
- Challenge is the attitude that change is the norm, as opposed to stability and that change offers opportunities for personal development and not threats. The opposite of challenge is security, and the need for everything to stay the familiar and predictable, allowing you to stay in your comfort zone
Keeping a journal to cope with challenges and change
Journaling is a simple and effect technique of coping with challenges and change. When stressed our focus and thoughts narrow to survival options. This means that we overlook past experiences that could be the key with coping with a current situation. Journaling helps in two ways: (i) It helps you to organize your thoughts as you are going through the situation, (ii) It provides a permanent record of your personal coping strategies. Keeping a journal is also one of my top three tips for getting the most out of a self-help book.
Cognitive tricks for coping in times of uncertainty
It’s tempting to write off techniques as mental tricks. I’ve heard people claim that such methods are just fooling ourselves and are not authentic. I’d argue that the exact opposite is true. We use mental tricks all the time to make sense of the world. We actively filter things out. Taking control of our lives is in part about being aware of how we structure our experience. It’s also about being more aware of the range of our experience. One trick that I used when I moved home and found it difficult to settle into a new routine was to pretend I was on holiday. So I set myself a time limit of two to three weeks and I’d be as flexible as I have to be on holiday. …This change in attitude was all it took to help me to settle in. I’ve shared this idea with countless people (friends, family and clients) and it has worked for them too.
Another technique I use with clients is the personal experiment. When we agree a possible way forward or solution, I don’t ask clients to commit to it with every fibre of their being. It makes much more sense to treat it as an experiment and try it on for size. So we agree a time span and then after that we have a review and discuss how the experiment went. This removes an implicit sense of failure. At the end we are discussing the results as feedback, such as what didn’t work, what did work and what adjustments we can make.
Distraction is also a useful technique. When my parents moved house, my mother found it difficult to adjust. I’d tried for a few years trying to persuade her to do an evening course at college. They moved house in the middle of the summer and that year she decided to ‘take the plunge’ and sign up for a course in flowering arranging. It’s become her passion in life. Moving house became a blessing in disguise as it was her way to discover a passion and a new talent. Taking up a hobby is about choosing to do a newt hing. This sense of choice fits in with the psychological hardiness attitude of control.
Seeking Professional Help: Coach or Counsellor?
If you feel you can’t make a break through on your own then it maybe time to consider engaging the help of a professional. Obviously with something like a bereavement then a few cognitive tricks may not cut it. When the issue or problem sparks strong overwhelming emotions it may help to [get some coaching or counselling]. Keeping a journal is also useful as when things get better you will have a record of how you got through it.
…The beauty of coaching is that it’s a totally tailor-made personal development course. It’s not an off-the-peg experience. You bring the agenda and the coach provides the tools and techniques in a way that’s meaningful to you.
Coaching is a way to help you discover more ways in which you cope, adapt, bounce back and thrive.
[But you can help yourself too by reviewing] your life and writing down some ways in which you have coped with change and uncertainty in the past that rely on your abilities, skills and strengths. These become your own personal toolbox in challenging and uncertain times.
“If everything worked out ideally in your life, what would you be doing in 10 years?”
…new research suggests that nurturing a mentee’s strengths, aspirations for the future, and goals for personal growth is more effective at helping people learn and change; for instance, it helps train business school students to be better managers, and it is more effective at getting patients to comply with doctors’ orders.
A recent study indicates why this more positive approach gets better results, using brain scans to explore the effects of different coaching styles. Based on what’s happening in the brain, it seems, a more positive approach might help people visualize a better future for themselves—and provide the social-emotional tools to help them realize their vision.
…As the researchers predicted, the students indicated that the positive interviewer inspired them and fostered feelings of hope far more effectively than the negative interviewer. Perhaps the more intriguing results, though, concern the areas of the brain that were activated by the two different approaches.
During the encouraging interactions with the positive interviewer, students showed patterns of brain activity that prior research has associated with the following qualities:
- Visual processing and perceptual imagery—these are the regions that kick into gear when we imagine some future event
- Global processing—the ability to see the big picture before small details, a skill that has been linked to positive emotions and pleasurable engagement with the world
- Feelings of empathy and emotional safety—like those experienced when someone feels secure enough to open up socially and emotionally
- The motivation to pro-actively pursue lofty goals—rather than act defensively to avoid harm or loss.
These differences in brain activity led the researchers to conclude that positive coaching effectively activates important neural circuits and stress-reduction systems in the body by encouraging mentees to envision a desired future for themselves.
Although the authors acknowledge that much more research needs to be conducted on the topic, their results offer a first glimpse at the neurological basis of why people coached by positive, visioning-based approaches tend to be more open emotionally, more compassionate, more open to ideas for improvement, and more motivated to pro-actively make lasting behavior changes than are those coached in ways that highlight their weaknesses.
If we’re struggling with money problems, these ideas may not alleviate our worries as completely as Joshua Becker seems to believe they will, but they are sure to do us no harm and very likely to help…
Looking inside the numbers, we get a glimpse as to why the percentage is so high: 76% of households live paycheck-to-paycheck and credit card debt continues to grow. No doubt, these statistics contribute to the problem…
If you struggle with financial-related stress, begin thinking different about money by adopting a few of these stress-reducing thoughts. They have each worked for me.
1. You need less than you think. Most of the things we think we can’t live without are considered luxuries to most of the world—or even our grandparents. Think: cell phones, microwaves, cars, matching shoes, larger closets, just to name a few. The commercialization of our society has worked hard to stir discontent in our hearts. They have won. They have caused us to redefine their factory-produced items as legitimate needs. And have caused great stress in our lives because of it. Meanwhile, there are wonderful benefits for those who choose to own less.
2. Money won’t make you happy. It is simply an illusion that money will bring you happiness— study after study confirms it, so does experience. Some of the most joyful people I know are far from wealthy and some of the wealthiest people I know are far from joy. Now, certainly, there is a measure of stability and security that arises from having our most basic financial needs met. But we need so much less than we think we need. And the sooner we stop assuming more money will make us happy tomorrow, the sooner we can start finding happiness today.
3. Money is not the greatest goal of your work. Financial compensation does not succeed as a long-term motivator and the association between salary and job satisfaction is routinely shown to be very weak. In other words, a larger paycheck will not improve your satisfaction at work. There is a significant amount of work-related stress that can be removed by simply deciding to be content with your pay (assuming it is fair). Don’t work for the paycheck alone. Work for the sake of contribution and benefit to others. This approach is idealistic, but it is also fulfilling and stress-reducing.
4. Wealth has its own troubles. There are troubles associated with poverty, few of us would debate that fact. But there are also troubles associated with wealth. Unfortunately, we give little thought to them. As a result, we think the presence of money is always good, always a blessing. And we desire it. But money brings troubles of its own: it clouds moral judgement, it distorts empathy, it promotes pride and arrogance, it can become an addiction. Fears of the wealthy include isolation, anxiety, and raising well-adjusted children. In other words, if you are thinking money will solve your troubles, you are mistaken. And once we change our thinking on this, we can stop searching for answers in the wrong places.
5. The desire for riches robs us of life. We have heard the love of money is the root of all evil. But often times, the mere desire for more of it robs us of life as well. The desire for money consumes our time, wastes our energy, compromises our values, and limits our potential. It is wise to remove its desire from our affections. This would reduce our stress. But even better, it would allow true life-giving pursuits to emerge.
6. Boundaries are life-giving. Orson Welles once said, “The enemy of art is the absence of limitations.” I agree. And the enemy of life is the absence of boundaries. Whether they be social, financial, or moral, boundaries provide structure and a framework for life. They promote discovery, invention, and ingenuity. Boundaries motivate us to discover happiness in our present circumstance. This is one reason a personal spending plan (budget) is such a helpful tool — the financial boundary forms a helpful framework for life. It allows us to recognize we don’t have to spend more money than we earn to be happy. There is no joy in living beyond your means — only stress. Live within the boundaries of your income. And find more life because of it.
7. There is joy in giving money away. Generosity has wonderful benefits. Generous people are happier, healthier, more admired, more satisfied with life, and have deeper relationships with others. Their lives are filled with less stress. It is important to change our thinking on this topic. One of the most stress-reducing things you can ever do with your money is give some of it away. And generosity is completely achievable today regardless of our current situation.
8. The security found in money/possessions is fleeting at best. Too many of us believe security can be adequately found in possessions. As a result, many of us pursue and collect large stockpiles of possessions in the name of security or happiness. We work long hours to purchase them. We build bigger houses to store them. We spend large amounts of energy maintaining them. The burden of accumulating and maintaining slowly becomes the main focus of our lives. Meanwhile, we lose community, freedom, happiness, and passion. We exchange some of the most basic elements of life for mere possessions. Our search for security and life and joy is essential to being human—we just need to start looking for it in the right places.
9. Money, at its core, is only a tool. At its heart, money is nothing more than a tool to expedite trade. It saves us from making our own clothes, tools, and furniture. Because of money, I spend my days doing what I love and am good at. In exchange, I receive money to trade with someone else who uses their giftedness to create something different than me. That’s it. That is its purpose. And if we have enough to meet our needs, we shouldn’t live in stress trying desperately to acquire more.
Stress has some terrible affects on our bodies. It results in irratability, fatigue, and nervousness. Unfortunately, money consistently ranks as one of the greatest causes of it. But that doesn’t need to be true of us.
Let’s change the way we think about it. And start to enjoy our lives a little more instead.
by Jamie Lawrence, Editor, HRZone
Work stress can affect our personal lives and our relationships, particularly if both partners are under significant stress. But learning to support each other in productive ways can strengthen the relationship, reduce stress and improve mood.
Research suggests that couples who actively manage stress together improve their relationship durability over time.
- Listen and support: Questioning, challenge and offering solutions are important, but listening and offering support are most valuable. Research from eHarmony suggested that people who are supportive when their partners share bad events maintain relationship satisfaction and contribute towards an environment with fewer arguments.
- Recognise and respect different coping mechanisms: People cope very differently with stress. Some people like to talk everything out as soon as possible, while others need silent downtime. It’s important to recognise you and your partner might not cope in the same way, and there isn’t necessarily a “right” way. Try to accept differences and find ways to accommodate and facilitate your partner to cope in their own way.
- Kill comparisons: There are two types of comparisons couples make that enhance stress. The first is to compare yourself or your partner to others, professionally, which is a poor form of attempted motivation. The second is to compare your own stress levels with those of your partner. You should learn to listen and offer help to your partner, even when dealing with your own. The key is to solicit help and empathy from your partner without minimising and invalidating their own feelings.
by Joanne Ruksenas, a PhD Candidate in Music and Public Health at Griffith University,
A growing body of research from a number of diverse fields point to the benefits gained by actively making music. The most obvious field is music therapy. A relatively new therapy with its formal origins in the years following the second world war, music therapy is a complex and diverse field.
Not surprisingly, music therapists use music to form their therapeutic relationship and provide group and individual interventions in diverse settings including schools, prisons and hospitals.
Research by US researchers published last month points to improved positive health outcomes using music therapy.
The research, conducted with adolescents and young adults undergoing high-risk stem-cell treatment for cancer, used music therapy to target their resilience.
Stem-cell therapy is risky, painful, and causes high levels of distress in patients. This distress can have a heavy impact on the treatment outcomes – which are affected by the patient’s ability to cope with the illness and treatment, and their relationships with other people.
As with many resilience interventions, this intervention was “strengths based”, aiming to build on known protective factors for resilience and minimise risk. They found the individuals in the active music therapy group were able to cope better with the treatment, and had better relationships with their family and others. The effects of the music therapy intervention were still obvious 100 days after the intervention.
Resilience is an important characteristic often referred to as an umbrella trait. It does not remove problems – but it provides shelter and protection while people make choices about how they will deal with what they are facing.
It does this by pitting protective factors of resilience against the risk factors. A person exhibiting more protective factors than risk factors is resilient. A person who exhibits more risk factors is “at risk”.
The protective and risk factors are flip sides of the same coin. The three most prominent factors – self-regulation, initiative and relationships with other people – are the factors targeted in the US study. That’s why the music therapy intervention, which strengthened all of these, was particularly effective.
…Would education be more effective if resilience was fostered and developed from the earliest years, and what role does music play?
Active engagement with music has a number of intrinsic properties that mirror and enhance the protective factors of self-regulation, initiative and relationships with others. Resilience supports learning in other areas in the same way that it supported better health outcomes in the music therapy study.
Whether these skills translate for normal children on a normal day is yet to be seen.
What is understood is that 60% of people are naturally resilient. Even children who suffer horrendous abuse generally sort their lives out by the time they are 40. How different would the life trajectories of “at risk” children be if they were given the tools of resilience from the earliest ages?
How different would our schools be if we built on children’s strengths and gave all children tools for self-regulation, initiative and building better relationships with other people from the start of their education rather than applying remediation and punishment once problems occur?
What if the solution is engaging with music?
By Patrick Howse, BBC News, Education reporter
Britain’s schools must be “more than just exam factories”, a cross-party parliamentary group says.
Its report argues that more importance should be given to the development of “character and resilience”.
It says schools should make it part of their “core business” to nurture pupils’ self-belief, perseverance and ability to bounce back from set-backs.
It is supported by the CBI, senior politicians, and the government’s social mobility adviser.
The Character and Resilience Manifesto is the work of the All Party Parliamentary Group (APPG) on Social Mobility, and has been produced in collaboration with the CentreForum think-tank.
The main focus of the report is a need to avoid concentrating solely on academic measures of success as children move through the education system and into the workplace…
It also wants the standards watchdog Ofsted to build “character and resilience” measures into its inspection framework, and for teacher training and career development programmes to “explicitly focus” on the area…
The report argues that a belief in one’s ability to succeed, the perseverance to stick to a task and the ability to bounce back from life’s set-backs are qualities that have a major impact on life chances, both during education and, later, in the labour market.
Speaking on behalf of the parliamentary group, Baroness Claire Tyler said they had seen “clear evidence that what are often misleadingly called ‘soft skills’ actually lead to hard results”.
“However many GCSEs you have, where you are on the character scale will have a big impact on what you achieve in life,” she said.
Damian Hinds, the chairman of the APPG on Social Mobility said self-belief, drive and perseverance were “key to achievement at school and at work”.
“But they are not just inherent traits,” he added, “they can be developed in young people.
The Confederation of British Industry has been promoting a similar agenda for some time.
The CBI’s director-general, John Cridland warned that schools were in danger of becoming “exam factories, churning out people who are not sufficiently prepared for life outside the school gates”.
Shadow education secretary Tristram Hunt said the report “tackles one of the most pressing questions currently facing our education system: how do we educate resilient young people that have a sense of moral purpose and character, as well as being passionate, reflective learners?”
By Kevin D. Washburn, executive director of Clerestory Learning, and author of “The Architecture of Learning: Designing Instruction for the Learning Brain”
Written as a guide for teachers, this article contains wisdom that we all can take and grow our resilience from…
In addition to imagination, fostering [our] reflection abilities helps develop resilience. We can become more equipped to think our way out of defeat and into healthy mind states where learning — deep learning, in fact — can happen.
Reflection comprises the ability to monitor one’s own thinking — metacognition — and to engage strategies — self-direct — that make positive adjustments. It involves three phases.
Phase 1: What am I thinking now?
This seems basic, and yet this first step may be the most elusive. To redirect thinking, which precedes renewed effort, an individual must first recognise her or his current state of mind. …Self-awareness is not the mind’s default state.
A study conducted a few years back illustrates this. Researchers theorized that young people diagnosed with ADHD might be able to redirect their attention if they are made aware of their distraction. To test this, researchers set up mirrors near the work areas of several students. When a student became distracted and looked up from his work, the first thing he saw was his distracted self in the mirror. Once they recognized this, most students were able to redirect their attention and complete the assigned task.
This unawareness of one’s current mental state is not limited to individuals with ADHD. Research suggests most of us have blind spots where a mirror — literal or figurative — could help. Daniel Goleman explains, “…those who focus best are relatively immune to emotional turbulence, more able to stay unflappable in a crisis and to keep on an even keel despite life’s emotional waves.” Keeping on an even keel requires recognizing when the boat is being rocked. Awareness precedes course correction…
Phase 2: What can I tell myself to redirect my energy?
Self-talk is one of the most powerful cognitive tools available. As Jim Afremow explains, “thoughts determine feelings,” and “feelings influence performance.” Using self-talk effectively is an act of control. When [we] take control of our mental messages, we are on our way to redirecting our efforts and increasing our learning.
In the famous “marshmallow test,” researchers asked the children who resisted eating the marshmallow right away what they did to withstand the temptation. Several indicated that they talked to themselves. They told themselves messages like, “You can do this. Try to wait for one more minute.” and, “Make this fun. Imagine what else that thing could be besides a marshmallow.” What an example of using self-talk to distract oneself! “The mind guides action,” explains Antonis Hatzigeorgiadis. “If we can succeed in regulating our thoughts, then this will help our behavior.”
Instructive self-talk, the act of “talking” through the details of how to do something successfully, is more effective than self-esteem boosting messages (e.g., “I’m the best!), in part because the brain has difficulty accepting a compliment that doesn’t have an associated accomplishment. But also because instructive self-talk increases the mindfulness with which a student approaches a challenge…
Phase 3: What went wrong?
[Working] through the process of self-awareness and redirecting [our] mental energies creates a powerful learning opportunity. When our brains do not achieve an expected outcome from our efforts, be they cognitive or physical or a combination, we experience a feeling of disappointment. That feeling indicates that at that moment we are primed for learning, but — and this is critical — only if we are willing to attend to and examine our errors.
That means that when [we] make errors, when we struggle, we have a great opportunity to spark deep learning, but only if we respond to [our] mistakes effectively and [reflect on what went wrong and analyse what we can learn from this].
Highly recommended to update your thinking about what matters more in growing our resilience and success and helping the people around us to do the same.
Despite the unfortunate audio noise from Toni Noble’s earring against the mic, and even though it is directed at teachers and students, this is a richly-packed talk that challenges many of the assumptions a lot of us still carry about the primary importance of self-esteem that will reward the time and attention you give to its hearing.
– What is the difference between self respect and self esteem?
– Has an emphasis on self-esteem at home and school been detrimental to our children’s wellbeing?
– What strategies can we use to build young people’s self respect?
Professor Toni Noble, leading educator and educational psychologist with expertise in student wellbeing and positive school communities; Adjunct Professor, School of Educational Leadership, Australian Catholic University
Building resilience in your workforce takes just five ‘Rs’, according to Cranfield School of Management and Airmic, the association for risk management. They are: risk radar; resources; relationships; rapid response; and review and adapt — and it is not enough to have just one, employers need to adopt them all to truly achieve resilience…
“Resilience isn’t just about avoiding risk or being risk averse; it’s about actively taking it on, learning from it and understanding the business gain,” he says. “It’s a task for all our leaders, from the chief executive to our frontline supervisors, to provide a transparent and open culture in which people feel confident and able to flag when things don’t go well.” John Scott chief risk officer at Zurich Global Corporate.
Sound in a space affects us profoundly, claims acoustics expert Julian Treasure. He offers his tips on creating positive soundscapes
Overlooking sound can cause a lot of difficulties. An otherwise well-designed collaborative space can get scuppered by poor sound management. Julian Treasure, author of Sound Business and chairman of The Sound Agency comes across the problem often.
“We experience every space in five senses so it’s strange that architects design just for the eyes,” he says. “Sound in a space affects us profoundly. It changes our heart rate, breathing, hormone secretion, brain waves, it affects our emotions and our cognition.” His research suggests that trying to perform knowledge-based tasks in a space in which other people’s conversations are clearly audible is difficult. “Productivity can be degraded by up to two thirds,” he says.
This isn’t just a case of unfocused workers. If someone is talking right next to someone else, it’s instinctive for the passive listener to process their words. The issue is that, according to Treasure, people have the bandwidth to process 1.6 conversations at any one time. So if they’re already processing one happening just next to them, they have limited capacity for their actual task.
“There is also a lot of research to demonstrate that noise in offices changes people’s behaviour – it makes them less helpful, more frustrated, absenteeism goes up and so does the rate of sickness.”
So we need to work in silent offices, right? Actually that’s a no-no, too. “People often mistake our mission at The Sound Agency for a crusade for silence, but actually silence is in many ways just as bad as too much noise,” says Treasure.
He was visiting a client recently and the environment was completely silent and it was positively oppressive. “In a room full of 60 to 70 people which is open plan and absolutely quiet, it’s very intimidating to make a phone call. And if you do so, you’re upsetting about 15 to 20 people because they’re put off by your phone call.”The answer is to have the right level of ambient noise – referred to as a masking sound. “It needs to be there in order to mask those conversations so that you can get on with some work without your concentration being degraded by other conversations,” he explains. Too much of this noise and the stress levels increase. Most offices work best at around 50 to 60 decibels, he explains. “So if you were to introduce some masking sound that doesn’t require cognition – nature sounds, bird song, rainfall or some very slow-paced soundscapes played by a computer – you release the productivity.” This masking sound can be played through earphones just as easily if it’s difficult to negotiate among a group.
However, raw noise is only one thing to analyse when you’re evaluating your workspace. Acoustics are also very important – few employers and managers will be aware of the reverb rate of their meeting room, but if the sound comes back to you in, say, one second it’s going to be annoying to work there. If two people are in there talking, they can become frustrated and end up with what’s known as the Lombard Effect, where it all escalates. Think about shopping centres, where there’s an echo and people have to shout to be heard while having a coffee, even when they’re sitting opposite each other.The issue can be cumulative, as in the Lombard Effect, or just a combination of things. The first step to take is just to listen to the office and what’s going on in it. Walk around. Treasure sometimes advises people to get someone to walk them around with a blindfold or at least to close their eyes, and just ask whether the sounds are the most conducive to getting tasks done.
The results can be surprising. People don’t always go and listen to the fridge, the printer, the air conditioning unit or any number of other things – they can all be masked with acoustic absorbers. There may be a need for a sound system to create masking sounds. Treasure advises considering the communal areas and their objectives – people go to the café space to converse but find they can’t because the music is too loud and there’s too much chatter.
Treasure says: “I was at a workplace the other day where they had commercial radio in the canteen so you had the DJ’s chatter, you had advertising and you had loud music.”Above all, ask people what they think. Noisy environments are among the biggest complaints people have in workspaces – and many bosses are in sound-insulated offices and unaware there’s a problem. Don’t forget to revisit the issue as well. Hearing changes over time and if you’ve employed someone for a long period their hearing and ability to process sound won’t be the same at 45 as it was when they were in their late 20s.
It’s not just hearing that changes, explains Treasure: “The difficulty of extracting signal from noise does get worse as you get older,” he says. “If you’re trying to listen to one person in an office and the background noise is very loud, it becomes harder and harder. It’s a listening thing, the brain is having a struggle.”
In an era in which we have an ageing demographic, this isn’t an issue that’s going to go away. And yet in office design, sound comes into consideration a poor second – if it comes in at all.
“We need architects to start designing offices that are fit for the ears as well as the eyes,” says Treasure. “We really need to start designing for all the senses and end up with offices that are truly fit for purpose.”
Radical well being jettisons the model of body as machine for something closer to reality: a model that is living, dynamic, fluid, and adaptive. This new model leads to a state of higher health controlled and monitored by each person. The reason that directing your own health is so powerful can be summarized in a few insights that have taken decades to develop. As we emphasized in our book “Super Brain”:
• Every thought, feeling, and sensation in the mind sends a message to every cell in the body.
• Cells operate through feedback loops that mesh with the feedback loops of tissues, organs, and the body itself.
• Disease begins with subtle imbalances in these feedback loops.
• The brain’s ability to consciously direct a person’s life depends on intelligence embedded in every cell.
• Behaviour today has consequences for our genes, altering their expression in profound ways.
Which leads to the conclusion that each person must decide to take advantage of the new model. The things that health-conscious people already do aren’t negated. It remains of primary importance not to smoke, avoid excess weight, and minimize use alcohol (with perhaps an exemption for drinking a glass of wine a day, at most). If you already have taken these steps, the new model also supports other familiar advice: exercise moderately, eat a good, balanced diet, and avoid environmental toxins. But these steps bring us only to the very edge of radical well being.
The really fascinating area to explore is known as “self-directed biological transformation,” which has enormous implications for your present health and everyone’s future evolution. Change is inevitable, and transformation is taking place in your body many thousands of times a second. For the most part, each of us has played a passive role in our own transformation, allowing biological processes, governed by our genes, to run automatically. The problem is that, as miraculous as the body’s feedback loops are, they deteriorate over time and are susceptible to imbalances that aren’t self-correcting. The result is unhealthy aging and disease. Short of that, the level of well being you experience is vulnerable to degradation biologically, much of which can be avoided.
Intervening in the body’s feedback loops comes down to a simple principle: The more positive the input your body receives, the more positive its output. Your body, down to the genetic level, is altered by the events of everyday life. (It’s already known that positive lifestyle changes directed at preventing and healing heart disease alter as many as 500 genes.) The time is right for proving just how much overall control we have over this enormous potential in the mind-body connection. One can foresee the future as self-directed biological transformation.
The platform for self-directed transformation is available to everyone. It includes yoga and meditation, exercise for strength, agility, endurance and play, a balanced farm-to-table and Mediterranean diet, good sleep, and stress reduction. These are well-established ways to improve bodily function. But there’s more to explore, given another basic principle: Every experience in consciousness has a physical correlate. A mystic experiencing deep inner silence, a Buddhist monk meditating on compassion, or a saint having a vision of angels isn’t exempted from this principle, because the label of “spiritual” doesn’t diminish the mind-body connection – that connection is actually amplified.
Whatever activity you undertake is a step in self-directed biological transformation. Knowing this, how should you choose to live? Certainly a higher priority should be given to those things that make you more conscious, with the aim of being more centered, free of psychological deficits, capable of experiencing love, bonding with others, and pursuing happiness with the dedication we show in pursuing success.
Here are 9 of these quotes to help you smash negative thinking
1) “Some people grumble that roses have thorns; I am grateful that thorns have roses.” ― Alphonse Karr, A Tour Round My Garden
2) “You can, you should, and if you’re brave enough to start, you will.” ― Stephen King, On Writing: A Memoir of the Craft
3) “Stop letting people who do so little for you control so much of your mind, feelings and emotions” – Will Smith
4) “Always think extra hard before crossing over to a bad side, if you were weak enough to cross over, you may not be strong enough to cross back!” ― Victoria Addino
5) “If you are positive, you’ll see opportunities instead of obstacles.” ― Widad Akrawi
6) “If we are not currently experiencing the danger of war, the loneliness of imprisonment, the agony of torture, the pangs of starvation, we are ahead of some 500 million people in the world.” -Unknown
7) “Whether you think you can or you think you can’t either way you are right!” ― Henry Ford
12) “Take a walk outside – it will serve you far more than pacing around in your mind.” ― Rasheed Ogunlaru
13) “Start thinking positively. You will notice a difference. Instead of “I think I’m a loser,” try “I definitely am a loser.” Stop being wishy-washy about things! How much more of a loser can you be if you don’t even know you are one? Either you are a loser or you are not. Which is it, stupid?” ― Ellen DeGeneres, The Funny Thing Is…
All of these stories are included in this new collection of articles about happiness and resilience at work and in our lives.